Blog

  • Episode 20 – STOP Giving Back: Start Doing Good
    In a book entitled Thou Shall Prosper – The Ten Commandments for Making Money, Rabbi Daniel Lapin suggests that there is a phrase that has crept into our daily vernacular when it comes to the charitable efforts of companies and individuals that has hidden connotation of guilt. That phrase is ... read more
    Source: Total Patient ServicePublished on 2018-12-13
  • Episode 19 – End of Year Checklist
    It’s often said that timing is everything and rarely do we consider that when we do something how it can impact the results we get. One “when” to consider is when to step back and reconsider the direction you are going and the things you want to accomplish. For many, ... read more
    Source: Total Patient ServicePublished on 2018-11-29
  • Episode 18 – What Should You Charge? Tips for Making Sure Your Fees Stay Competitive
    The fees you charge can have a huge impact on your short term revenues and your long term profits, as well as your patient satisfaction and loyalty. So what should you charge? It’s a question that is constantly on the mind of most dentists…and it should be! In this episode ... read more
    Source: Total Patient ServicePublished on 2018-11-08
  • Episode 17 – No More Morning Huddles: 18 Tips for the Most Productive Morning Meeting
    The morning meeting is one of the most important habits of top teams that we work with at The Total Patient Service Institute. While what you cover during the meeting is essential, how you cover it makes all the difference. Everyone has experienced the morning meeting where it ended worse ... read more
    Source: Total Patient ServicePublished on 2018-10-25
  • Episode 16: The NEW Silent Killer, with Dr. Mary Burns
    In Episode 16,  Steve is joined by Dr. Mary Burns to discuss the threat of a NEW Silent Killer and what dentistry can do about it! As a board certified orthodontist and educator, Dr. Mary Burns lectures internationally on the topics of Biologic Orthodontics and the role of the dentist ... read more
    Source: Total Patient ServicePublished on 2018-10-11
  • Episode 15: How to Get More 5 Star Online Reviews
    How do you encourage the patients who’ve had a positive experience at your practice to to take an extra step and leave a positive review? In episode 15, Steve shares 7 tips to get more 5 star online reviews consistently and frequently. If you’re looking to grow your digital footprint, ... read more
    Source: Total Patient ServicePublished on 2018-09-27
  • Always Be Reading
    When I was in college, my professor, Dr. Paul Harmon, taught me the value of having my own skin in the game when it comes to adding to your personal library. One day, Dr. Harmon invited me to his office after class to give me any one ... read more
    Source: Total Patient ServicePublished on 2018-09-23
  • Always Be Reading
    When I was in college, my professor, Dr. Paul Harmon, taught me the value of having my own skin in the game when it comes to adding to your personal library. One day, Dr. Harmon invited me to his office after class to give me any one book from his ... read more
    Source: Steven J. AndersonPublished on 2018-09-20
  • Using Weakness to Lead a Successful Practice
    We typically are told to lead from strength, not from weakness. But here is a new perspective on weakness that was illustrated once during our Leadership Academy (formerly called the ToPS Roundtable) where dentists and key team members worked together from all over the country. Here’s the ... read more
    Source: Total Patient ServicePublished on 2018-09-09
  • Episode 14: 15 Secrets of Creating a Culture of Success in Your Practice
    A practice only grows to the degree that the team members in it grows. Stagnant team. Stagnant practice. What are you doing to keep the culture fresh and alive at your practice? In this episode of Best Practices of ToP Practices, Steve shares 15 Secrets of Creating a Learning Culture ... read more
    Source: Total Patient ServicePublished on 2018-09-06
  • Episode 13 – Minimize Your Dental Supply Expenses: 9 Money Saving Solutions
    In episode 13 of the Best Practices of ToP Practices, Steve answers in very specific detail one of the many practice related questions that we receive daily: How do I stay within my dental supply budget? Managing practice P&L and understanding percentages and how to stay on track is something ... read more
    Source: Total Patient ServicePublished on 2018-08-23
  • Jim Fey, DMD
    Many years ago when I was first starting out after college, there was a dentist who had a HUGE impact on my self-confidence as a professional and as a speaker, Dr. Jim Fey. On the back end of a dental seminar we were doing in New Jersey, Dr. Fey ... read more
    Source: Steven J. AndersonPublished on 2018-08-21
  • Episode 12: 5 Myths of Periodontal Disease Everyone Should Know, feat. Tommy Nabors, DDS
    The diagnosis and treatment of periodontal disease is rapidly changing based on what we know now about the true nature of disease. The more we understand about the disease, the better equipped we are as a profession to treat it correctly. In episode 12 of The Best Practices of ToP ... read more
    Source: Total Patient ServicePublished on 2018-08-09
  • Shoe Shining: A Lesson In First Impressions from My Dad
    It’s been a few months now since Dad finished his earthly journey and there is not a day that goes by that I am not reminded of one or more lessons learned from his example. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ Like this morning… ⠀⠀⠀⠀⠀⠀⠀⠀⠀ Every time I walk through the airport, I am compelled ... read more
    Source: Steven J. AndersonPublished on 2018-08-08
  • Episode 11: 21 Secrets for the On Time Schedule
    In a day when people value their time even more than their money, figuring out a way to run on time every day all day becomes an increasing priority. With the help of the Total Patient Service Practice Advisor team (www.TotalPatientService.com/About/meet-the-team), Steve covers 21 tips of the Best Practices ... read more
    Source: Total Patient ServicePublished on 2018-07-25

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