Blog

  • 7 Secrets to transform “Sucktember” into a “Best Month Ever!”
    For reasons that I have yet to totally understand or have any science to prove, left to itself, September can be one of the more challenging months in dentistry. Most in the industry are well-aware of this trend. I’ve also never understood why, if we all know it can ... read more
    Source: Total Patient ServicePublished on 2020-09-13
  • The Long-term Future is a Thing of the Past!
    I HEAR YOU, LUCILLE! Anyone who knows me and the way I’ve lived and thought – and, above all, taught – will recognize this as radical re-messaging. I’m the guy who has been showing and telling people how to plan, strategize, formulate, and establish long-term goals. The idea was ... read more
    Source: Total Patient ServicePublished on 2020-08-23
  • Episode 36: Global Airway Health Day with Dr. Howard Hindin
    There is a rapidly expanding health epidemic that is affecting millions of lives. It does not discriminate based on gender, age or geographical location. It is impacting health, education, and safety and is destroying physical and emotional health everywhere. Join Steven J. Anderson and Dr. Howard Hinden as they ... read more
    Source: Total Patient ServicePublished on 2019-08-29
  • Episode 36: Global Airway Health Day with Dr. Howard Hinden
    There is a rapidly expanding health epidemic that is affecting millions of lives. It does not discriminate based on gender, age or geographical location. It is impacting health, education, and safety and is destroying physical and emotional health everywhere. Join Steven J. Anderson and Dr. Howard Hinden as they ... read more
    Source: Total Patient ServicePublished on 2019-08-29
  • Episode 35: How to “Play the Game” and Choose the Right Coach
    In Episode 35 of ToP Practices, Steve reflects on a dinner meeting he had with the late Chuck Daly, head coach of the Detroit Pistons and 1992 Olympic Dream Team. In this meeting, Steve left with has become a fundamental lesson ToP practicing dental teams observe today. Every team in ... read more
    Source: Total Patient ServicePublished on 2019-07-25
  • Episode 34: Building Your Vision with Dr. Jeanette Kern
    In this episode ToP Practices, Steve is joined by Dr. Jeanette Kern, a nationally recognized expert in the fields of cosmetic and restorative dentistry. Dr. Kern shares what it takes to understand your own core values and how to leverage them to become a more fulfilled and productive person. The ... read more
    Source: Total Patient ServicePublished on 2019-07-11
  • Episode 33: The Biggest Social Media Marketing Mistakes Practices Make with Jack Hadley
    In order to have a great marketing strategy, you have to put the “social” in social media! To help navigate the biggest mistakes dental practices are making when it comes to social media, we recruited Jack Hadley, one of the principals of My Social Practice – dentistry’s leading expert in ... read more
    Source: Total Patient ServicePublished on 2019-06-27
  • Episode 32: Practical Guide to Making Decisions
    For the last several years, Steve has been honored to present “The Last Lecture” at the Texas A&M School of Dentistry. This year, he did something different – he asked the 4th year dental students to write down their most pressing question or concern on their mind. Their answers led ... read more
    Source: Total Patient ServicePublished on 2019-06-06
  • Episode 31: Dental 2059
    No matter where you are in your career, there are some trends in clinical dentistry that merit some serious consideration. While new developments happen on a regular basis, it takes 20-25 years for many of them to make it to the front lines of healthcare. In this episode of ToP ... read more
    Source: Total Patient ServicePublished on 2019-05-30
  • Episode 30: Reinventing Your Hygiene Department with Andrea Owens, RDH
    For decades the hygiene department has been treated like a necessary evil in the dental practice. No More! With what we know NOW about the true nature of periodontal disease, the hygiene department has the potential to become a major center for health, wellness and production in the practice, changing ... read more
    Source: Total Patient ServicePublished on 2019-05-16
  • Episode 29 – Three Team Decision
    Decisions, decisions. We make them every day, some more consciously than others. But we are always making decisions. Why, then, do we make such poor team decision? They are different than individual decisions and we usually mess it up. In Episode 29 of ToP Practices, Steve focuses on three different ... read more
    Source: Total Patient ServicePublished on 2019-05-02
  • Episode 28 – Never Ask for Referrals…Unless You Do These 4 Things!
    In the digital age of internet marketing, online reviews, and social media, asking for referrals can easily be forgotten. While reviews help your marketing just like asking for a testimonial, they are reactive – people see them when they are already looking for a dentist. So, what is your asking ... read more
    Source: Total Patient ServicePublished on 2019-04-11
  • Episode 27 – Doing the “Impossible”: Secrets from the Iron Cowboy
    One thing we believe is that it is a lot easier to copy genius than it is to create mediocrity. With that, we are constantly on the search for genius in lessons learned that can be applied in any environment, as well as mentors. We were excited to meet our ... read more
    Source: Total Patient ServicePublished on 2019-03-28
  • Episode 26: Secrets to Becoming a Better Leader
    Episode 26 is all about one of the most commonly asked questions Steve hears often: “What can I do to be a better leader every day in every area of my life?” Every team member has the ability to make a big difference in the practice, and Steve shares 10 ... read more
    Source: Total Patient ServicePublished on 2019-03-17
  • Episode 25 – New Patients for FREE!
    You’ll want to save this episode to re-visit over and over with your team members! Steve discusses 10 secrets to increasing your new patient flow at no cost – starting TODAY! Mentioned in this episode: Total Patient Service, Institute: www.TotalPatientService.com The post Episode 25 – New Patients for FREE! ... read more
    Source: Total Patient ServicePublished on 2019-02-28

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