And what your team can do to create repeat and referral patients who accept treatment and tell everyone about you!

Wouldn’t it be nice if all your patients walked into your practice knowing exactly what they wanted, were ready to get started, and could afford it all?  Providing quality care is a process, not an event.  Knowing how to take patients from where they are to where they need to be is a science, not an accident.  Do you and your team have the process of patient progression mapped out for daily success?

Patients are getting older, wiser and more demanding as consumers.  They expect more.  What you used to do yesterday is not going to be enough tomorrow.  Do you know what they really want, or are you just telling them what you think they need?  

Today, it starts with a philosophy of care; a philosophy of patient service that takes care of not just their clinical needs, but of their total needs.  Come discover the new standard for patient service and patient communication that will have a dramatic impact on your patients, your production, and your teamwork.

Here’s just some of what you and your team will discover:

• The 2 personal obstacles that every dentist and team member must fight and win to achieve long term success.
• Critical adjustments you must make to the changing market.
• The 4 generations of patient care.  Where are you today?  Where can you be tomorrow?  And what it will do for your practice.
• Introducing a guide to the personal touch for customized service that will save you hours of chair-side time and create dramatic improvements in patient acceptance.
• How to create quality patient care that people rave about.
• How to become “THE” recognized practice in your town.
• What is Total Patient Service® and what can you do to make it happen.
• A revolutionary way to determine the unique direction to take with each patient.
• The 4 essential factors you must consider before making any treatment recommendation.
• Why you should never ask a patient what they want until you do this first.
• How every team member can adjust “in the moment” to patient needs, wants and desires.
• The greatest missed opportunity in patient care.
• The most important practice characteristic patients look for, but will rarely tell you that they notice.
• The secret of creating and maintaining team harmony.
• How to increase your quality new patient flow without spending any more money.
• Why patients are flocking to a new type of dentist and what you can do about it.
• The most overlooked patient care resource that will transform your practice.
• Why you can’t build a practice on satisfied patients!
• The “invisible” things your patients are looking for that may determine if they return.
• And much more.

Come learn, grow and set a new vision for your practice as you set new standards for patient service.

Creating a Consistent, Predictable Experience
Where Clients Say “Yes.”

Have you ever considered that your technical skills come into play only after the client has said “Yes”?  The entire team has a powerful impact on the results you get each day.  What have you done lately to make sure that everyone on the team is equipped to be totally successful with each and every client?

Discover how you can:

• Deliver consistent Total Patient Service to all your patients.
• Have the peace of mind of knowing your patients are being treated with top-level service even when you are not around to watch.
• Create the most powerful tool for creating a consistent experience for all of your patients at every visit at the hands of every team member.
• Tap into the foundation of some of the most successful organizations and emulate their results.
• How to get the entire team thinking the same way when it comes to serving the patient.
• Determine your most important service values.
• Set the criteria for every team member to make patient service decisions on the spot.
• And much more.

During this interactive and entertaining day, you and your team will interact to construct one of the most useful and powerful tools to get better results as a team with:

• Each other,
• Your patients, and
• Your community.

The secret team harmony solution for cohesive communication and case acceptance.

It’s no secret that patients accept treatment more because of what they feel than because of what they know. How the team works together and communicates can make or break the best office results.

During this interactive team experience, you and your team will discover:

• The one oversight that destroys team case acceptance.
• The one document that will take your team performance to a new level.
• The first step TODAY that most teams fail to take.
• The solution to the one personal obstacle that will transform practice results.
• And much, much more.

Teams will walk away with a new perspective, a new commitment and a new system for case acceptance introduced first in dentistry by Steve Anderson.

No matter the age of your children, you never stop being a parent.  No matter how great your children are, there is always something more you can do.  Based on 20 years of work with young adults, Steve Anderson reveals the most common mistakes parents make that keep them from being even more self-reliant and successful.  This presentation answers these and more common parent questions:

• How can I get my young person to be more motivated?
• How can I prevent them from taking everything they have for granted?
• What can I do to help them make their own decisions instead of just going along with the crowd?
• What can I do to teach them the value of hard work?
• And much, much more.

This presentation is based on 20 years of work with young people and Steve Anderson’s book: The 13 Biggest Mistakes Parents Make and How to Avoid Them. What parents can do to help their children be more self-reliant and successful.

What if you could fast-forward 20 years to see what you need to know today to be successful tomorrow? With 20 years of professional development experience, Steve Anderson has worked with professionals, entrepreneurs, business executives and youth alike, to take them to the next level of success. Discover today what the successful have figured out that can:

• Cut your study time and increase your grades.
• Help you get a job without a resume.
• Give your more knowledge than job experience.
• Help you make the perfect career choice NOW.
• Double or triple your earning potential.
• And much, much more.

Arrive today where you thought you would be 7 years from now with these 7 year head-start secrets.